The Water We Drink

Understanding Water Quality Standards

While many countries specify water quality standards for their own nations, not all standards come with a legal basis for enforcement. The United States does, and enforcement is based on regulations within the Environmental Protection Agency’s (EPA) Safe Drinking Water Act.

Under this Act, over 90 contaminants in drinking water are monitored with defined limits to protect human health. The Act also gives each state the opportunity to set and enforce their own drinking water standards, but only if the minimum standards are as stringent as the EPA’s.

In Nevada, the Act is enforced by the Nevada Department of Environmental Protection, which is responsible for licensing and overseeing public water systems in the state. The EPA mandates that all monitoring results be available to the public. Click here to read TMWA's Annual Water Quality Reports.

Do water quality rules ever change?

Yes, every five years the EPA uses the Unregulated Contaminant Monitoring Rule (UCMR) to determine if any new contaminants should be regulated under the Safe Water Drinking Act. In this way, new chemicals in the environment that have the potential to impact human health can be identified and science-based approaches defined for treatment.

Glass of clean, fresh water

Making Water Safe to Drink

All of the nation’s 170,000+ public drinking water systems must meet federal and state standards designed to protect consumer health. In meeting these Safe Drinking Water standards for its customers in Reno, Sparks, and Washoe County, Truckee Meadows Water Authority (TMWA) utilizes six conventional water treatment processes.

  1. Pre-settling - Raw water diverted from the Truckee River is slowed down, allowing large debris to settle out before entering TMWA's treatment plants.
  2. Coagulation - Chemicals are added to the water and evenly dispersed using a rapid mixer (much like a giant blender), to prepare suspended particles for removal through flocculation.
  3. Flocculation - A gentle mixing of the water that allows the dirt and particles to collide with each other to the point of clumping together or forming 'floc'.
  4. Sedimentation - The heavy floc settles to the bottom of sedimentation basins while the cleaner water is left on top and flows into the next stage.
  5. Filtration - Gravity forces the water through anthracite coal and a layer of sand, filtering out lighter particles that didn't settle out in sedimentation.
  6. Disinfection - Sodium hypochlorite is added, eliminating the threat of parasites, bacteria, viruses and germs.

With a team of scientists and experts who rigorously monitor this process, Truckee River water becomes high quality drinking water that gets distributed to TMWA's customers.

Each fall, customers and any residents of the Truckee Meadows can tour the Chalk Bluff Water Treatment Plant (TMWA's primary treatment facility) to become more familiar with the process.

How Water Gets Delivered

Water distribution systems are a multi-faceted series of pipes, pumps, valves, storage tanks, reservoirs, and meters that carry drinking water from centralized treatment plants or wells to consumer taps. A well-run distribution system ensures consistent delivery of high-quality water with sufficient water pressure for residential, businesses and industrial users.

As the largest drinking water company in the Truckee Meadows, Truckee Meadows Water Authority's (TMWA) distribution system is comprised of two surface water treatment plants, (with a third coming online in 2021), 81 groundwater production wells, more than 2,600 miles of water main pipelines, 93 booster pump stations, 140 pressure regulator stations, 92 storage tanks and two treated water reservoirs. The system is continually maintained, with routine replacements and upgrades to keep an uninterrupted supply of high-quality water flowing to its customers.

Each year, the system’s pipes and facilities are assessed for rehabilitation. Investment planned for infrastructure maintenance and replacement is a continual process. For example, since TMWA was formed in June 2001, approximately $600 million has been invested in making the system more efficient, diverse, and dependable. TMWA’s approach to investment in its drinking water system can be found here in this Capital Improvement Plan.

Water delivery and distribution system

Regional Drinking Water Providers

The largest provider of drinking water in the Truckee Meadows is Truckee Meadows Water Authority (TMWA), which serves approximately 425,000 people in the region. It is a community-owned utility, governed by a Board of Directors comprised of elected representatives from Reno, Sparks and Washoe County.

Large or small, all community drinking water systems must comply with the Environmental Protection Agency’s Safe Water Drinking Act and testing is consistently monitored by Washoe County Health District and the State of Nevada. Water Quality Reports are required annually, in fulfillment of all federal, state and county requirements.

While there are many smaller drinking water companies in the metropolitan and outlying areas, Great Basin Water Company (GBWC) and Sun Valley General Improvement District (SVGID) provide water to the majority of the people not served by TMWA.

Truckee Meadows Water Authority service area overview

Participate and Learn

August 2025

Saturday, August 2 - Dancing on the River

6 p.m. - 10 p.m.

City Plaza, Downtown Reno

Happening on the first Saturday of each month. Free entry to dance lessons with food and drink trucks.

Wednesday, August 20 - Verdi Hydroelectric Power Plant Tour

2:00 p.m. - 3:00 p.m.

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Wednesday, August 27 - Verdi Hydroelectric Power Plant Tour

10:00 a.m. - 11:00 a.m.

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

September 2025

Tuesday, September 2 - Chalk Bluff Water Treatment Plant Tour

3:00 p.m. - 4:00 p.m.

Learn more from TMWA's highly skilled water treatment scientists about the processes in place to delivery high quality drinking water to over 475,000 customers. Chalk Bluff Water Treatment Plant is nationally recognized for excellence from the Partnership for Safe Water, a collaborative entity that includes representatives from regulatory agencies and utilities from across the US.

Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Saturday, September 6 - Verdi Hydroelectric Power Plant Tour

10:00 a.m. - 11:00 a.m.

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Tuesday, September 9 - Chalk Bluff Water Treatment Plant Tour

1:00 p.m. - 2:00 p.m.

Learn more from TMWA's highly skilled water treatment scientists about the processes in place to delivery high quality drinking water to over 475,000 customers. Chalk Bluff Water Treatment Plant is nationally recognized for excellence from the Partnership for Safe Water, a collaborative entity that includes representatives from regulatory agencies and utilities from across the US.

Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Wednesday, September 10 - Verdi Hydroelectric Power Plant Tour

2.:00 p.m. - 3:00 p.m.

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Tuesday, September 16 - Chalk Bluff Water Treatment Plant Tour

10:00 a.m. - 11:00 a.m.

Learn more from TMWA's highly skilled water treatment scientists about the processes in place to delivery high quality drinking water to over 475,000 customers. Chalk Bluff Water Treatment Plant is nationally recognized for excellence from the Partnership for Safe Water, a collaborative entity that includes representatives from regulatory agencies and utilities from across the US.

Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Wednesday, September 17 - Verdi Hydroelectric Power Plant Tour

10:00 a.m. - 11:00 a.m..

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Tuesday, September 23 - Chalk Bluff Water Treatment Plant Tour

1:00 p.m. - 2:00 p.m.

Learn more from TMWA's highly skilled water treatment scientists about the processes in place to delivery high quality drinking water to over 475,000 customers. Chalk Bluff Water Treatment Plant is nationally recognized for excellence from the Partnership for Safe Water, a collaborative entity that includes representatives from regulatory agencies and utilities from across the US.

Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Wednesday, September 24 - Verdi Hydroelectric Power Plant Tour

2:00 p.m. - 3:00 p.m.

Join Truckee Meadows Water Authority at the historic Verdi Hydroelectric Power Plant. This facility has been producing clean, renewable energy for over 100 years. Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

Saturday, September 27 - Chalk Bluff Water Treatment Plant Tour

10:00 a.m. - 11:00 a.m.

Learn more from TMWA's highly skilled water treatment scientists about the processes in place to delivery high quality drinking water to over 475,000 customers. Chalk Bluff Water Treatment Plant is nationally recognized for excellence from the Partnership for Safe Water, a collaborative entity that includes representatives from regulatory agencies and utilities from across the US.

Tours are open to all TMWA customers, but is limited to 20 people. Attendees must be a minimum of 18 years of age or accompanied by an adult. Please note participants will be required to sign a liability waiver before the tour begins.

Please email rsvp@tmwa.com or call 775-834-8290 to reserve your spot.

October 2025 - Time to Winterize!

Wednesday, October 8 - Winterize Your Irrigation System Workshop

5:30 p.m. - 6:30 p.m.

A step-by-step workshop to prepare your irrigation system for the cold. You will learn what you can do to help prevent damage that comes with frozen lines. Please email rsvp@tmwa.com to reserve your spot to this popular workshop.

Wednesday, October 15 - Winterize Your Irrigation System VIRTUAL

5:30 p.m. - 6:30 p.m..

Attend this popular workshop from home on your computer! Get a step-by-step demonstration to prepare your irrigation system for the cold. You will learn what you can do to help prevent damage that comes with frozen lines. No rsvp required.

Please click the link below to join the webinar:
https://tmwa.zoom.us/j/87280449242 

Partners

Truckee Meadows Water Authority (TMWA)
City of Reno
Washoe County
City of Sparks